Six vendors.
I still can't see the
full picture.
IFM, janitorial, HVAC, valet, campus dining - your employees judge the workplace by every interaction. omniXM gives you visibility and accountability across every vendor, every service, every building.
Six vendors. I still can't see thefull picture.
IFM, janitorial, HVAC, valet, campus dining - your employees judge the workplace by every interaction. omniXM gives you visibility and accountability across every vendor, every service, every building.
Trusted by operators running 5,000+ locations worldwide
The four blind spots every
workplace services leader inherits
zero unified visibility
Service complaints get lost
between vendors and buildings
services - just finger-pointing
exists in silos nobody connects
Dining is one vendor. Janitorial is another. HVAC is a third. Each reports separately. Nobody has the full picture.
An employee complains about the lobby. Was it facilities? Janitorial? By the time you route it, they've moved on.
When satisfaction drops, nobody owns it. Vendors blame each other. Leadership sees a number but can't trace the cause.
Dining surveys in one system. Facilities feedback in another. No single view of the actual employee experience.
Multiple vendors, zero unified visibility
Dining is one vendor. Janitorial is another. HVAC is a third. Each reports separately. Nobody has the full picture.
Service complaints get lost between vendors and buildings
An employee complains about the lobby. Was it facilities? Janitorial? By the time you route it, they've moved on.
No accountability across services - just finger-pointing
When satisfaction drops, nobody owns it. Vendors blame each other. Leadership sees a number but can't trace the cause.
Employee experience data exists in silos nobody connects
Dining surveys in one system. Facilities feedback in another. No single view of the actual employee experience.
From fragmented to unified, how omniXM runs your workplace program
Most platforms stop at measurement. omniXM runs the entire loop.
Listen
PHASE 01Capture every signal across every service: dining, janitorial, HVAC, valet, in one system.
- - omniFlow
- - omniPulse
- - omniSocial
Understand
PHASE 02Multi-vendor monitoring. Service quality benchmarked across buildings and vendors.
- - omniWatch
- - omniInsights
- - omniSense
Act
PHASE 03Campus-wide action plans. Vendor accountability tracked. Cross-service priorities weekly.
- - omniGuide
- - omniResolve
- - omniStaff
Prove
PHASE 04Service ROI by vendor. Prove which investments improve employee experience, and which don't.
- - omniValue
- - omniStrategist
What omniXM delivers for
workplace services - every day
12 agents. Every one configured for workplace services.
Vendors, not employees. Services, not products. Campus ROI, not satisfaction scores.
omniFlow
Service quality forms triggered by completion. Every vendor, every touchpoint.
omniPulse
Service-point signals across IFM, janitorial, HVAC, and campus dining, capturing sentiment in the moment.
omniSocial
Campus-level review tracking. Which services draw complaints, which earn praise.
omniKnowledge
omniWatch
Multi-vendor monitoring. Flags which vendor, service, building needs attention.
omniInsights
Cross-campus, cross-vendor reporting. Service quality benchmarks everywhere.
omniSense
"Which vendor underperforms across campus?", answered instantly.
omniKnowledge
omniGuide
Campus-wide priorities. Multi-vendor accountability tracked weekly.
omniResolve
Service complaints routed to the right vendor with SLA tracking.
omniStaff
Staff quality by vendor. Objective data for vendor management conversations.
omniKnowledge
omniStrategist
Campus health summaries. Executive narrative for facilities leadership.
omniValue
Service ROI by vendor. Quantifies revenue impact of service quality.
omniKnowledge
omniFlow
Service quality forms triggered by completion. Every vendor, every touchpoint.
omniPulse
Service-point signals across IFM, janitorial, HVAC, and campus dining, capturing sentiment in the moment.
omniSocial
Campus-level review tracking. Which services draw complaints, which earn praise.
omniWatch
Multi-vendor monitoring. Flags which vendor, service, building needs attention.
omniInsights
Cross-campus, cross-vendor reporting. Service quality benchmarks everywhere.
omniSense
"Which vendor underperforms across campus?", answered instantly.
omniGuide
Campus-wide priorities. Multi-vendor accountability tracked weekly.
omniResolve
Service complaints routed to the right vendor with SLA tracking.
omniStaff
Staff quality by vendor. Objective data for vendor management conversations.
omniStrategist
Campus health summaries. Executive narrative for facilities leadership.
omniValue
Service ROI by vendor. Quantifies revenue impact of service quality.
omniKnowledge
Built for every level of your
workplace operation
Leaders Regional Campus Leaders
Facilities VP of Workplace Facilities
Multi-service intelligence that
compounds
-. the more vendors you
track, the sharper the system gets
Vendor SLAs, campus standards, escalation protocols - stored per building, compounding over time.
baselines
After 6 months, omniXM knows what 'normal' looks like for each vendor - anomalies stand out instantly.
Dining + facilities + janitorial + HVAC in one intelligence layer. No other system connects all of it.
Results
Built on the same platform that runs
5,000+ CFS locations
Built on the same platform that runs 5,000+ CFS locations
Common
questions from
workplace
services operators
Common questions from Workplace service operators
Most vendor tracking is siloed by service. omniXM unifies dining, facilities, janitorial, HVAC in one intelligence layer - the full employee experience, not fragments.
Yes. Adding workplace services extends the same platform to every service touchpoint - same agents, same dashboards, same intelligence.
omniKnowledge stores vendor-specific SLAs per campus. omniGuide assigns actions to the right vendor. omniWatch monitors each independently.
Foundation agents deliver value from day one. Most workplace operations see their first cross-service dashboard within the first week.
See omniXM in action for
workplace services
See omniXM in action for workplace services
30-minute demo personalized for your operation.
Book my demo