AI-NATIVE EXPERIENCE MANAGEMENT OS
Every Experience
Matters
Every signal captured. Every problem measured. Every fix assigned to the right person. Every improvement proved in revenue - automatically, across every location.
Trusted by operators running 5,000+ locations worldwide
Why operators are losing customers without knowing it
You're not alone. Every operator we've met has the same 4 problems:
being captured
From data to action to proof –
automatically
Most platforms stop at measurement. omniXMOS runs the entire loop.
Capture every signal across every location
Adaptive flows, kiosks, QR codes, Social & OTA reviews, PMS and POS triggers. Every touchpoint, every channel, every shift. The signal is never missed, it's captured automatically.
Detect what your team is missing
Station-level anomalies in cafeterias. Shift-level patterns in restaurants. Individual member signals in fitness clubs. CSAT drops detected in hours, not weeks.
Act before it costs you
Monday morning action plans for every location. Service recovery before the guest writes the review. Escalation to the right person with full context and a recommended fix. No analyst required.
Show leadership what experience is worth – in revenue
Connect CSAT improvement to repeat bookings, contract renewals, member lifetime value, and spend per visit. Every point of improvement has a number. omniXM delivers it.
Meet your XM team
Not AI features. An AI workforce. 1 orchestrator directing 12 specialized agents as one integrated operating system — so you can run your business while they run your XM program.
Meet your XM team
Not AI features. An AI workforce. 12 specialized agents working as one integrated operating system - so you can run your business while they run your XM program.
