About omniXM | Every Employee & Customer Experience Matter

Experience Matters!

Who we are?

omniXM is the pioneer in Experience Management (XM) solutions, helping businesses to become customer & employee first organizations. We help businesses to define, measure and improve XQ (Experience Quotient), while improving revenue through increased life-time value. We are obsessed about using technology and we create engaging, intuitive and interesting ways for your business to interact with customers & employees, whether it is capture their feedback, sentiments on every touch-point with & within your business or it is how they interact with various business systems. Our personalized and predictive insights help you drive actions that matters the most for your business. Over the last 4+ years, 100+ global brands have leveraged omniXM’s experience management solutions to drive improvements in their business processes.

Closing the Gaps

What we are About Us

Business is summation of interactions between customers, employees, vendors and various business processes. These interactions form experiences, and these experiences make or break a business. Over the years, we have worked with our customers to build / rebuild their business processes, systems and solutions with emphasis on enhanced experience and improved business insights.